System Guide

Core operating concepts for Linkinfra AI workspaces, agent teams, integrations, and governance.

Core Concepts

Linkinfra AI is a MAS control plane for B2B teams. It coordinates specialized agents, approved tools, company knowledge, human review, and observability inside repeatable SaaS workflows.

Agent Workspaces

Each workspace groups users, agent roles, knowledge sources, workflow settings, and connector permissions for a team or business process.

Run Monitoring

Every agent run can expose prompts, retrieval steps, tool calls, model cost, latency, cache behavior, approvals, and quality outcomes so teams can improve production workflows.

Governance

Role-based access, workspace isolation, audit logs, evaluation rules, and human-in-the-loop review help organizations deploy agents without losing operational control.

Integrations

Agents can connect to CRMs, ticketing systems, data warehouses, documentation, internal APIs, and automation tools through governed connectors.